Privacy Policy

Last updated: December 30, 2024

1. Introduction

Welcome to ScaleContentAI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI content generation services.

2. Data We Collect

We collect information that you provide directly to us, as well as data collected automatically when you use the Service.

  • Account Data: Name, email address, password, and billing information.
  • Content Data: Topic titles and generation settings you provide. We do not permanently store the full generated content, which is published directly to your connected platforms.
  • Usage Data: IP address, browser type, device information, and interaction logs.

3. AI Processing and Third-Party Providers

To provide our Service, we utilize third-party artificial intelligence providers and cloud infrastructure services. By using our Service, you acknowledge and agree that:

  • AI Processing: Your content inputs are processed by third-party AI model providers to generate outputs. These providers may use your inputs and outputs to improve their models in accordance with their respective privacy policies.
  • Data Hosting: We use secure cloud infrastructure providers for authentication, database services, and application hosting.
  • Publishing Integration: We interact with third-party platforms (such as WordPress and other content management systems) that you connect to publish your generated content.

4. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our Service.
  • Process transactions and manage your subscription.
  • Generate AI content based on your instructions.
  • Communicate with you about updates, security alerts, and support.
  • Comply with legal obligations.

5. Data Retention

We retain your Account Data for as long as your account is active or as needed to provide you the Service. We do not indefinitely store the full history of your generated content; it is primarily transmitted to your connected platforms (e.g., WordPress). We may retain metadata and usage logs for analytical purposes.

6. International Data Transfers

Our Service is global. Your information may be transferred to, stored, and processed in countries other than your own, including the United States, where our third-party providers operate. We ensure appropriate safeguards are in place for such transfers.

7. Your Rights (GDPR & Global)

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data ("Right to be Forgotten").
  • Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at contact@scalecontentai.com.

8. Children's Privacy

Our Service is strictly for B2B and professional use. We do not knowingly collect data from individuals under the age of 18. If you become aware that a child has provided us with personal data, please contact us.

9. Cookies and Analytics

We use cookies and similar tracking technologies to track activity on our Service and store certain information. We may use third-party analytics services to monitor and analyze the use of our Service to improve user experience and performance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@scalecontentai.com.